Paid for Pro, account still showing Basic

[Armayoga]

I have paid for the annual zoom pro but it hasn't been upgraded to Pro.. it is still showing basic... I have raised the ticket also but no resolution to my problem.. Zoom customer care service is pathetic. We can not connect to Customer care unless we have a pro account.. Please help me.. my clients are facing that 40 mins problem since yesterday..

[alokulfatworksh]

Same here. upgraded to monthly subscription but still facing that 40 mins problem. 

Please HELP!

[alokulfatworksh]

PFA email of the "Payment Processed" intimation from Zoom team with the processing number. 
still facing that 40 mins problem. 

[Isha1]

Hola, te han respondido? Tengo el mismo problema

[indhujana]

@Armayoga Did you manage to get a response? Even I face the same problem.