cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Paid bill but no services available

JeniIonita
Zoom Partner
Zoom Partner

On the 3rd of May I received the confirmation that zoom account in payed. Why it is limited to a 40 minutes meeting and no webminar? What can I do as the chatbox does not help me and I cannot get to support team. is there an email or phone number?

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, @JeniIonita ‌👋‌ Did you assign your license after purchasing it? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?