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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Paid bill but no services available

JeniIonita
Zoom Partner
Zoom Partner

On the 3rd of May I received the confirmation that zoom account in payed. Why it is limited to a 40 minutes meeting and no webminar? What can I do as the chatbox does not help me and I cannot get to support team. is there an email or phone number?

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, @JeniIonita ‌👋‌ Did you assign your license after purchasing it? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?