cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

PRO license but account shows downgraded to Basic

Jim_M
Newcomer
Newcomer

‎2023-07-03 03:26 AM

Our account has just been renewed but we wonder why our subscription plan has been downgraded from PRO to Basic. Could you check and fix it for us at your earliest convenience, please? 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-07-05 12:13 PM

Hi @Jim_M , what happens when you try to assign your license? 

 

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

 

 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?