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2023-10-16
06:28 PM
- last edited on
2023-10-20
08:15 AM
by
RN
I paid 185$ for the PRO version and til now I still have the BASIC version. I have proof of payment and they even emailed me a PDF to say I bought the PRO version and it will be from Aug 2023 - Aug 2024. I feel cheated that it cost me so much money and ZOOM has not fixed this issue. I tried to email them, and tried other ways to open a ticket with Zoom and til now I have received ZERO help at all.
2023-10-17 02:50 PM
Hi @Kara18 ! Did you assign your license after you purchased it? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses