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Browse Backgrounds2023-09-18 11:01 PM
Hallo! Ich hoffe, jemand kann mir helfen - ich habe das One Pro Abo bezahlt (jährlich), meine Lizenz bleibt aber Basic - meine Sitzungen muss ich nach 40Minuten beenden.
2023-10-12 10:17 AM
Hallo,
ich habe dasselbe Problem.
Da ich als Basic-Abo-Kundin behandelt werde, bekomme ich keinen Zugang zum Customer-Service. Wen kann ich kontaktieren, damit mein Konto auf die Pro-Version umgestellt wird?
Hallo Maria, hast Du eine Lösung für das Problem gefunden?
Viele Grüße
Silka
2023-10-13 07:31 AM
Ich habe das gleiche Problem.
Liebe Grüße
Eva
2023-10-13 08:54 AM
Ich habe gestern eine folgende E-Mail eine Problemmeldung geschickt: ***********
Bisher habe ich keine Antwort bekommen. Aber in der Bestätigungs-E-Mail über die Weiterführung des Abos wurde sie als Anlaufstelle für alle Fragen rund ums Abo angegeben.
Daumen gedrückt! Ich halte Euch auf dem Laufenden.
2023-10-13 08:55 AM
subscriptions[at]zoom.us
2023-10-15 05:12 PM
Hallo,
Auch ich habe dieses Problem und hätte gern eine Lösung.
Mirjam