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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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No access to old email address

Micheleworstell
Newcomer
Newcomer

‎2022-09-19 10:08 AM - last edited on ‎2023-04-25 12:14 PM by Community Moderator | Employee

I no longer have access to my sign in email account. I can not access my old email address and need to reset my password and email address.  How do I do that?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-10-07 02:04 PM

Hi @Micheleworstell ! I know it's been a while since you initially posted this, but did you get your issue resolved? If not, I would suggest creating a support ticket: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000996591


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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