cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

My subscription wouldn't cancel and has been renewed, and now I'm talking to to a robot.

Flossie
Newcomer
Newcomer

‎2023-05-18 01:06 PM

I contacted Zoom this morning saying I wished to cancel my subscription.  The steps suggested byZoom

that 

Topics:
0 Likes
1 REPLY 1

Flossie
Newcomer
Newcomer

‎2023-05-18 01:13 PM

I got cut off before I could complete that.   The steps that Zoom suggested for cancellation did not correspond to what I was seeing on my computer - the options didn't match, and I couldn't cancel.   And now it has auto-renewed.   I am pretty disgusted.

0 Likes