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My subscription has changed from monthly to annual without my notice.

Marcsteensig
Newcomer
Newcomer

‎2023-06-27 05:03 AM

I've been billed for a full year without asking for it. 

 

Have been doing monthly payments for 1-2 years and suddenly my billing has been changed to annul without my consent. 

How do I get my money back and go back to monthly payments?


When I click "cancel plan" it says that my subscription will end in a year since I've paid for it, but that's not something I've agreed to since I never asked for an annual plan. 

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samGYMA
Newcomer
Newcomer

‎2024-03-16 01:11 PM

Mine has just done the same - how did you get this resolved?

 

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