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My subscription expired long time ago. Can i access my recording if i renew my subscription?

hamza06
Newcomer
Newcomer

‎2023-05-24 03:08 PM - last edited on ‎2023-08-04 01:30 PM by Community Moderator | Employee

Hello there i had zoom pro subscription around 2 years. Last year i didnt renew my subscription and expired.

 

I had lots of cloud recordings. I received an email 1 month ago telling that if i dont renew my subscription all my data will be deleted in 10 days. 

If i renew my subscription now can i access my recording? 

Is there any way ro access my old cloud recordings?

 

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-30 11:44 AM

Hi @hamza06 welcome to the community! You will need have access to cloud recordings in-order to re-gain access to those cloud recordings, due to cloud recordings being a Pro, Business, Education or Enterprise account feature. 

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