My subscription expired long time ago. Can i access my recording if i renew my subscription? | Community
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Newcomer
hamza06
Newcomer
May 24, 2023
Question

My subscription expired long time ago. Can i access my recording if i renew my subscription?

  • May 24, 2023
  • 1 reply
  • 0 views

Hello there i had zoom pro subscription around 2 years. Last year i didnt renew my subscription and expired.

 

I had lots of cloud recordings. I received an email 1 month ago telling that if i dont renew my subscription all my data will be deleted in 10 days. 

If i renew my subscription now can i access my recording? 

Is there any way ro access my old cloud recordings?

 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    May 30, 2023

    Hi @hamza06 welcome to the community! You will need have access to cloud recordings in-order to re-gain access to those cloud recordings, due to cloud recordings being a Pro, Business, Education or Enterprise account feature. 

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