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My professional account disappeared

picorine
Newcomer
Newcomer

During my annual contract for a professional account, I connected my account to a colleague's business plan, but when I canceled it, my professional account disappeared. What can I do to revive it?

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Vaagai
Newcomer
Newcomer

My account settings collapsed.. So please re  re arranged it