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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

My costs for webinars basically doubled!

HR
Newcomer
Newcomer

‎2021-08-16 07:09 AM - last edited on ‎2023-03-31 02:32 PM by Community Moderator | Employee

I would kindly ask Zoom to consider to bring back the small Webinar package. My Webinars are small, very view attendees and the packages for 100 attendees fit just fine. But with the recent change and the decision to discontinue the Webinar package with max. 100 attendees will make it difficult for me to continue with Zoom for webinars. I will have to shop around to find other solutions, because my costs would basically double US$ 40 to US$ 79. For me the increase in participants doesn't add anything. So for me I am now paying double for basically the same thing. I never even got close to the n=100 limit.

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Nafi
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2021-08-16 08:08 AM - edited ‎2021-08-16 08:08 AM

Hi. 

I suggest you contact billing support for this kind of issue.

 

 


I am Zoom Enthusiast (Part of PT. Kayreach System, Indonesia Authorized Reseller, Certified Zoom Room, Zoom Phone, and Pro AV Integrator)
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