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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

My account had been disabled by Zoom trust and safety team. But I have important recording in cloud.

R12
Newcomer
Newcomer

My account had been disabled by Zoom trust and safety team. But I have important recording in cloud. I do need to get back all my data. Could you please help me to take it back.

 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

You can file an appeal using the online form.

 

"If you have received notice that Zoom has taken adverse action against your account due to a violation of our Terms of Service or Community Standards and you wish to appeal, please use this form to submit your appeal request."

 

https://zoom.us/appeals 

 

Regards

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