cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

My Company's Zoom Pro Account is Locked Because Employee Email Was Deactivated

hhyman2
Newcomer
Newcomer

‎2023-01-25 02:00 PM - last edited on ‎2023-05-05 10:36 AM by Community Moderator | Employee

My company has a Zoom Pro account that we all use to schedule calls with partners. The account was created by an ex-employee, with the ex-employee's email address. The employee's email address has been deactivated, and the entire company no longer has access to our Zoom Pro account. 

 

How do I change the email address for the company's Zoom Pro account without access to the email?

Topics:
0 Likes
1 REPLY 1

Chiara79
Newcomer
Newcomer

‎2023-12-11 02:03 AM

Hello, I have the same problem, did you find a solution? Could you help me? Thank you!