Meetings only 40 minutes despite renewal

[MyMath]

Recently, I have renewed my subscription. However, the meetings are still at 40 minutes and it disturbs the smooth conduct of my classes. 
Ticket # BIL1531354  dated 08 Oct 2024, and nobody has responded to it. 
It shows my priority is low - as if I am a free and basic user. If the company can do the sales round the clock then why not round the clock customer service. At the least listen to my query. 

[jdott16]

Hello @MyMath 

It appears you received the support you were looking for on the billing case. Please mark this as resolved if you are not needing any further assistance.

Thank you,
Jake