cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Licensed Account Reverts to Basic

92107HD
Newcomer
Newcomer

‎2024-06-07 03:37 PM

We have a user who's account keeps reverting from Licensed to Basic. I don't know when it happens, but it is not instantaneous. Sometimes he is Licensed for a few weeks before it changes. I've seen posts about this before, but did not see any resolution. Any ideas? Can I submit a ticket to Zoom?

0 Likes
0 REPLIES 0