LICENSED ACCOUT HAS CHANGED TO BASIC

[MacJr]

Hello everyone. I recently paid for the zoom one pro and my account showed licensed. I logged in the following day only to discover that my account is showing basic. Can someone assist? Thanks

[Bri]

Hi @MacJr , and welcome to the community! What happens when you try to assign your license to yourself? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses