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Invoices

APSue
Newcomer
Newcomer

Where do I find my invoices so I can download them?  I was told by support that I can find them on the portal.  What am I missing? :0

6 REPLIES 6

ZoomerIT
Community Champion | Employee
Community Champion | Employee

Hi @APSue ,

 

        Thank you for reaching out to the Zoom Community! In order to pull your invoice history, please log in to your account at zoom.us/signin > click on Account Management > Billing > Invoice History tab > select a date range > click Search > and you should see the list of invoices for your account.

 

I hope this information helps!

 

Thanks!

nothing Is coming up when I set parameters/date range for last year (needing for taxes 2022).  Only recently paid 2023 shows in my folder- please advise

I can't set the parameter I want: I paid for one year and In would like to find that invoice. 

jenniferyoung
Newcomer
Newcomer

this is happening to me too - how do we access old invoices?

 

MSZSZ
Newcomer
Newcomer

Hi,

We have the same issue. Please let us know how can we download invoices.

Account Management > Billing > Invoice History tab does not exist...

Thanks in advance

RT20
Newcomer
Newcomer

Hi everyone I see we all face same problem, need invoice right now and I cannot access to them. 

Any solution found? Thanks in advance