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Newcomer
Physics-23
Newcomer
November 12, 2022
Question

I was paid but not active 500 participant

  • November 12, 2022
  • 1 reply
  • 0 views

Hi

Hi
I am a zoom licensed
user with the following credentials.
User name: Physics4u
Account number: 
This is to kindly inform you that I have made a payment (50$) for activating the meeting with 500 participants. However, the activation has not been done yet.

Therefore please kindly grant me access at your earliest.

1 reply

M
Community Champion | Employee
Mr_Zoomtastic
Community Champion | Employee
November 14, 2022

Hi @Physics-23,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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