I want to close my unused Zoom account

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My subscription has expired. I have never used it. I do not want to renew. I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account?

1 REPLY 1

Please refer to Zoom Support article Canceling your subscription. This will stop payment attempts. You can also delete your Zoom account completely.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!