I want to close my unused Zoom account | Community
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Newcomer
February 28, 2024
Question

I want to close my unused Zoom account

  • February 28, 2024
  • 2 replies
  • 66 views

My subscription has expired.  I have never used it. I do not want to renew.  I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account? 

    2 replies

    S_K
    Community Champion | Employee
    Community Champion | Employee
    March 6, 2024

    Please refer to Zoom Support article Canceling your subscription. This will stop payment attempts. You can also delete your Zoom account completely.

    New Member
    March 1, 2026

    Please close my account with Zoom because I do not have use for it any more. Warm regards, Samih Abushousheh.