cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I want to close my unused Zoom account

Mmtops
Newcomer
Newcomer

My subscription has expired.  I have never used it. I do not want to renew.  I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account? 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Please refer to Zoom Support article Canceling your subscription. This will stop payment attempts. You can also delete your Zoom account completely.