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I want to close my unused Zoom account

Mmtops
Newcomer
Newcomer

My subscription has expired.  I have never used it. I do not want to renew.  I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account? 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Please refer to Zoom Support article Canceling your subscription. This will stop payment attempts. You can also delete your Zoom account completely.