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2023-07-12 10:40 PM
Hi Everybody,
On 15 March 2023, I subscribed to the Zoom one pro package for one year.
The last time I logged in, my email address was not accepted and I had to approve something, which I did, and now my subscription has disappeared. I had to change my email address for some reason, I don't understand why, so the subscription is no longer live. I have my bill.
Can I do anything?
Can you help me?
2023-07-13 11:09 AM
Hi Boglarka,
Since this is the community forum, we wouldn't be able to help you with Billing questions, please reach out to Zoom support: https://support.zoom.us/hc/en-us and then click on the chat icon at the bottom right of your screen.