cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I just bought another account but i don't receive verification

darrylnyk
Newcomer
Newcomer

I just bought another user, but my gmail account is not receiving any emails from zoom. please support me

1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @darrylnyk 

 

Can you check if you have it on spam?

 

Or if you enter your user in your zoom account (I understand that you are owner), and go to account, billing, can you check how many licenses do you have?

 

Best regards,

Please mark if this solution helped you so that other colleagues can find it!