cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I have two Pro Zoom accounts. How do I attain live Zoom tech support?

MrKurt
Newcomer
Newcomer

‎2023-07-10 02:23 PM - last edited on ‎2023-08-11 02:06 PM by Community Moderator | Employee

I have had two Pro Zoom accounts for years, and yet, when I call the Zoom support number, it keeps telling me that i do not have access to live tech support. So, how can I get the live tech support?

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-10 07:49 PM

Welcome to the Zoom Community, @MrKurt/.

 

See the Zoom Plans and Support Options section (about 1/3 down the page) at this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

 

Given the low price of Zoom Pro accounts, support options are limited.  Many times you can get a good answer from one of us here on the Zoom Community.  With any Licensed account, you can submit a Support Ticket here: https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website.
0 Likes