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2023-07-10
02:23 PM
- last edited on
2023-08-11
02:06 PM
by
RN
I have had two Pro Zoom accounts for years, and yet, when I call the Zoom support number, it keeps telling me that i do not have access to live tech support. So, how can I get the live tech support?
2023-07-10 07:49 PM
Welcome to the Zoom Community, @MrKurt/.
See the Zoom Plans and Support Options section (about 1/3 down the page) at this Zoom Support article:
https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support
Given the low price of Zoom Pro accounts, support options are limited. Many times you can get a good answer from one of us here on the Zoom Community. With any Licensed account, you can submit a Support Ticket here: https://support.zoom.us/hc/en-us/requests/new