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Zoom AI Companion2021-09-13 03:45 PM
I have upgraded my Zoom to Pro and paid the $14.99 for a webinar I have scheduled for tomorrow evening. I have signed out and signed in and still have no PRO updates. Please help!!!
2021-09-13 04:44 PM
Dalle,
Unfortunately, we are unable to get personal information from you to look up your account to see what the problem may be. You will need to go to https://support.zoom.us/hc/en-us/requests/new to submit a support request for them to look at your account and see what is going wrong.
2021-09-13 05:44 PM
Hi @Dalle,
I suggest you check https://zoom.us/account/user#/ - you may need to assign your new license to yourself, by Editing your profile under that link.
Hope this helps.
Rupert