I cant assign licences

Buen día, todavía no se soluciona el problema. Seguimos sin poder asignar las licencias y sin respuesta de soporte de zoom. Esto afecta mucho nuestro servicio.

Al menos podrían informar hasta cuando debemos esperar la solución al problema para poder definir que caminos seguir.

Espero una pronta solución al problema

Hi @jbga @eflirtexpert @HPCONSULTORES @JPGitelli @james30 

Thank you all for clarifying the issue. I understand that you’re receiving a message regarding a limit on license assignments when assigning Zoom One or Zoom Meeting licenses. This limit is based on the number of purchased licenses on your account. Once additional licenses are purchased, the limit will be increased, and you can continue assigning licenses to users.
 
Note: Sharing meeting licenses among multiple users is a violation of Zoom’s Terms of Service. Per section 1.2 Prohibition on Sharing:
 

You may not share an account, Host rights, or any other user rights with any other individual, unless otherwise expressly pre-approved by Zoom in writing. You may not share any login credentials or passwords regarding the foregoing with any other individual. You acknowledge that sharing of any such rights is strictly prohibited. Your right to use or access the Services and Software is personal to you and not assignable or transferable. You may not assign or transfer any account, Host rights, or any other user rights with any other individual, except upon (i) an individual termination of employment or relationship with their employer, as applicable, or (ii) Zoom’s prior express written approval.

 
If your use of Zoom services requires additional licenses to comply with Zoom’s single-user-per-license requirement, you can visit your Billing page on the Zoom web portal to purchase additional licenses.
 
Once additional licenses are purchased, the limit will be increased, and you’ll be able to assign licenses to users.
 
For more information, please refer to Zoom error code: “exceeded the limit of license assignment”.

I hope this helps to clear up the message you are receiving.

Carla,
Zoom Community Team

I have two licences Zoom one pro free but I can't apply it on my profile.

Same problem here!!!!

Hi, jbga

I have had same issue on my account(s) since about weeks.

According to other threads this seems to be a license assignment issue.
This thread may help ( https://devforum.zoom.us/t/you-have-exceeded-the-limit-of-license-assignment-for-your-account-buy-more-licenses-to-increase-the-limit/85900/52 )

Additionally, if the zoom put an upper limit on the number of re-assignment, I think it be specified when purchasing the license. This limitation will not fit this type of license.

Hi @jbga ! I have the same problem. I don't appreciate Zoom blackmailing me to buy more licenses in order to keep using their services. I have 2 licenses that I am PAYING for and I am no longer able to use them. This is completely unacceptable and I'll be taking my business elsewhere. Webex seems to offer similar if not better service than Zoom. 

Same problem here. We have four annual licences and cannot assign them to users.

Hello again, I cant contact ZOOM support, I've just bought one fresh licence for one teacher yesterday and I can't assign it to her because still shows the same problem, if I keep buying licences and I cant assign them at least once, what is the point?

Jitsi? No parece que tenga muchas funcionalidades. Nosotros los hemos intentado con Meet pero da muchos problemas para compartir sonido, pantalla etc. Estamos muy acostumbrados al flujo de ZOOM. ¿Que otras alternativas estais pensando? ¿Microsoft Teams?

Es que es increíble que te digan que compres licencias, la compres y cuando vas asignarla no puedes, es como si te engañaran para quitarte el dinero. Y no hay manera de contactar con nadie, para que voy a seguir comprando licencias? Si no fuera porque ZOOM es una marca conocida mundialmente, estaría pensando que estoy teniendo una experiencia similar a un robo de mi dinero. Cuando por fin logré encontrar el sitio para poner el web ticket, me contestaron a los tres dias, les volvi a escribir ayer diciendo que estaba teniendo una sensación parecida al robo y en lugar de explicarlo o solucionarlo, volvieron a decirme lo de los terms of service. Y todo por no comunicar bien. El director de marketing debe ser un genio, una marca que era sinonimo de video conferencias, como Google de búsqueda, se la está cargando, yendo en contra de sus principales prescriptores los pequeños negocios que seguimos usando videoconferencias después de la pandemia. ¡Incluso han tenido la desfachatez de enviarme una encuesta de satisfacción preguntándome como de probable era que recomendara ZOOM! ¡Bravo, no se puede hacer mejor!