I cannot reach my old email which I used for my account, what can I do to change my email? | Community
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Newcomer
Kata1
Newcomer
June 19, 2022
Question

I cannot reach my old email which I used for my account, what can I do to change my email?

  • June 19, 2022
  • 1 reply
  • 0 views

I cannot change my email, because I cannot confirm the change (I have to do the confirmation on my old one, which I cannot reach anymore). Please, somebody help!

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    June 19, 2022

    The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
    https://support.zoom.us/hc/en-us/requests/new 

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    Copyright © Zoom Communications, Inc. All rights reserved.