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I can't get the Authentication code

MarieBayurchak
Newcomer
Newcomer

I can't sign in into the account I used for months! That's frustrating cause I have so much data there, I got all set up. I actually had four meetings lauched today and I couldn't join any.

 

So I can't figure out what the problem is, I simply can't get that code anywhere. There's nothing on my emails nor phones, apps anythings. I downloaded Authentication apps but they can't help the problem, as well as the zoom support bot. I didn't get any relevant info to my problem, and seems like I won't get any help soon

 

And by the way, they don't give me a chance to publish it then. Anyway, it won't help

1 REPLY 1

WeeklyFocus
Newcomer
Newcomer

Same here When it says it's sending an authentication code to my "other device" I have no idea what that device is...