cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I can't get the Authentication code

MarieBayurchak
Newcomer
Newcomer

I can't sign in into the account I used for months! That's frustrating cause I have so much data there, I got all set up. I actually had four meetings lauched today and I couldn't join any.

 

So I can't figure out what the problem is, I simply can't get that code anywhere. There's nothing on my emails nor phones, apps anythings. I downloaded Authentication apps but they can't help the problem, as well as the zoom support bot. I didn't get any relevant info to my problem, and seems like I won't get any help soon

 

And by the way, they don't give me a chance to publish it then. Anyway, it won't help

1 REPLY 1

WeeklyFocus
Newcomer
Newcomer

Same here When it says it's sending an authentication code to my "other device" I have no idea what that device is...