I can't access my monthly invoices

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I sign in my account, go to billing then to facturation and it says no invoice. How can I see my past invoices? I need to download some of them.

Thanks

1 REPLY 1

Hi there!

Thank you for reaching out to Zoom Community!

I recommend submitting a ticket here for our Billing team to assist. They will need to access your account to investigate.

Please click Accept as Solution if this led you to a resolution. This will help others who may have the same question.

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