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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I accidentally Clicked Educator Account

OctavioC
Newcomer
Newcomer

‎2023-04-12 08:39 AM

Hello, I accidentally clicked educator account and now I can't sign in with the email since I can't get back.

Right now I am using a different email because I can't sign in with my other one but i really need to use my other email.

Do anyone know how to fix this problem or what to do?

 

Thank you so much!

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-13 08:14 AM

Hi @OctavioC, thank you for contributing to the Zoom Community!

 

In this case, you will need to submit a ticket to our billing team for assistance.

They will be able to get you sorted 🙂

 

Thanks!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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