cancel
Showing results for 
Search instead for 
Did you mean: 

I Have Made Payment But My Plan Is Still Not Upgraded To Pro

CTAG
Listener

I'm having trouble since my Zoom One Pro membership hasn't been enabled and my account still displays basic. I paid on January 11th and it's still showing the same.

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.