How to unlink my account from the Owner? | Community
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M
Newcomer
MBConsulting
Newcomer
October 21, 2024
Question

How to unlink my account from the Owner?

  • October 21, 2024
  • 2 replies
  • 0 views

A few years ago, a client added me to their professional Zoom account and my basic account still seems to be linked to theirs. The client ceased to exist and also claims the zoom account is no longer existing and that they don't have further access to it. However in my account they are still the "owner" and for example I cannot share whiteboards to anyone else. Anyone got a solution on how to unlink if I am not the owner?

    2 replies

    BakerHe
    Community Champion | Employee
    BakerHe
    Community Champion | Employee
    October 22, 2024

    HI @MBConsulting Here is the answer - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067508

     

    M
    Newcomer
    MBConsultingAuthor
    Newcomer
    October 23, 2024

    Thank you. I think because the account my account was associated with is no longer a paid account, the button you are referring to does not exist. There is something about a transfer code but not sure how to use that.

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