Starting July 10, 2024, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
Register now for an upcoming 10DLC Enforcement Webinar.
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
2023-08-07
01:40 AM
- last edited on
2023-08-11
01:56 PM
by
RN
How to retrieve back my paid account? after I send forgot password my paid account become basic free account
2023-08-10 07:17 AM - edited 2023-08-10 07:17 AM
Hi @Jasmin07 I would ensure that you are able to re-assign the license at https://zoom.us/account/user#/ IF you have licenses available to you. If not, your plan type maybe expired... for further questions, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here.