cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

How to retrieve back my paid account?

Jasmin07
Newcomer
Newcomer

‎2023-08-07 01:40 AM - last edited on ‎2023-08-11 01:56 PM by Community Moderator | Employee

How to retrieve back my paid account? after I send forgot password my paid account become basic free account 

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-10 07:17 AM - edited ‎2023-08-10 07:17 AM

Hi @Jasmin07 I would ensure that you are able to re-assign the license at https://zoom.us/account/user#/ IF you have licenses available to you. If not, your plan type maybe expired... for further questions, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes