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How to keep my recordings of cancelled licences?

xandrinhax
Newcomer
Newcomer

I am an admin for a Zoom workplace Pro with 6 licenses and I would like to cancel 2 licenses of those 6. I also have an extra 30 GB Cloud active. If I cancel these 2 licences, my recordings of these accounts will be lost?

2 REPLIES 2

ArvinG
Zoom Employee
Zoom Employee

Hey  @xandrinhax – This is a great question! When someone's license is removed, their access to cloud recordings is downgraded. But the recordings will still stay in the account and as an Admin, you'll still be able to access those.

Simran_S
Newcomer
Newcomer

Hi, @xandrinhax 
I recently assisted a client in backing up 5 years of Zoom recordings to Google Drive, ensuring they have seamless access to all their recordings. I used the Zoom Developer Platform along with some custom scripting to guarantee that nothing was lost in the process. You can read the full breakdown of the solution here: https://qr.ae/p2yoLm 

If you’d like to discuss this process or have any other questions, feel free to schedule a meeting with me: https://calendly.com/bhushan-lilapra/30min