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How to get passed "pending cancellation" so I can sign up for a service with coupon code

janb_ke
Newcomer
Newcomer

‎2025-02-06 02:13 AM

It's now 5 years in a row we struggle to "renew" (ie cancel our Zoom business 10 users, and sign up again using a Tech Soup coupon).

This year is worst of all.

I cancelled the subscription but can't get the new service ordered, all I can do is reactivate the old service.

No option for one year and no possibility to enter a coupon code.

I'm so fed up with this painful experience.

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