cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

How to get my recordings (if they exist) before deletion?

dsg103
Newcomer
Newcomer

Just woke up to this message:

 

Subject: "Your subscription has expired"

 

Body:

Hi [Name],
Your paid subscription has previously expired. Your cloud recordings are now being deleted from our systems."
 
---
I don't recall paying for this subscription, but apparently I have. I would like a chance to psosibly retrieve any recordings that may be on the cloud before Zoom deletes them. I already did "Account Management >  Recording Management" as suggested by Google but didn't see a Recording Management tab there.
 
Can anyone help? Thank you.
0 REPLIES 0