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2023-07-27 08:35 AM
We have a business account with 10 subs. Also is it possible to turn on 720p for only one sub account (ie, the one on which we have Webinar?)
Thank you!
Solved! Go to Solution.
2023-07-27 09:51 AM - edited 2023-07-27 09:53 AM
Hello,
I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)
If you know your account number or sub account number that will be helpful to the Zoom support folks, but they can look it up.
https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-07-27 10:58 AM
Happy to help
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-07-27 09:51 AM - edited 2023-07-27 09:53 AM
Hello,
I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)
If you know your account number or sub account number that will be helpful to the Zoom support folks, but they can look it up.
https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-07-27 10:18 AM
Thank you, Frank, this is very useful information!
2023-07-27 10:58 AM
Happy to help
Regards
If my reply helped, don't forget to click the accept as solution button!