How do I contact support to request 720p?

[Librarycat]

We have a business account with 10 subs. Also is it possible to turn on 720p for only one sub account (ie, the one on which we have Webinar?)

Thank  you!

[Frank_TB · Accepted solution]

Hello,

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  

If you know your account number or sub account number that will be helpful to the Zoom support folks, but they can look it up.

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 

Regards

If my reply helped, don't forget to click the accept as solution button!

[Frank_TB · Accepted solution]

Hello,

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  

If you know your account number or sub account number that will be helpful to the Zoom support folks, but they can look it up.

https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video 

Regards

If my reply helped, don't forget to click the accept as solution button!

[Librarycat]

Thank you, Frank, this is very useful information!

[Frank_TB · Accepted solution]

Happy to help

Regards

If my reply helped, don't forget to click the accept as solution button!