How can I change Primary email as I do not have any acces tp prevoius one | Community
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Newcomer
Adam05
Newcomer
June 6, 2024
Question

How can I change Primary email as I do not have any acces tp prevoius one

  • June 6, 2024
  • 1 reply
  • 0 views

Hello everyone...!

I want to change my primary e mail. I tried to change but it is pending as they said that approve it from prevoius primary e mail. I do not have the access to the previous one. Kindly let me know how I can resolve this problem without the 1st one email account.

Thanks.

1 reply

MGSR
Community Manager
MGSR
Community Manager
June 6, 2024

Welcome to the Zoom Community @Adam05! We sincerely appreciate your contribution to bringing up this issue and sharing it with the community. Such participation is highly encouraged, as it allows other users to provide solutions and assistance.

 

If you no longer have access to your original email address to verify the change, you can submit a request to Zoom Support. When submitting a request, enter the following information:

  • Please select your request type: Ensure that Billing & Account Management is selected
  • Your email address: Enter your new email address that you can be contacted at
  • Subject
  • Description
  • Request Type: Select Account Management
  • About: Select Unable to access email
  • Complete any optional fields that will assist with your request

Thank you, and have a fantastic day!

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