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Help Needed with Zoom Account Assignment Issue

KBUCTL
Newcomer
Newcomer

‎2024-09-19 11:48 PM

I'm having an issue with our Zoom account management. We have 3 accounts in total, but only 1 is assigned. When I try to assign the remaining 2 accounts, I get a message saying we've reached the limit and need to purchase more. This doesn't make sense since we haven't allocated all the accounts yet.

Could anyone please help us resolve this?

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