cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Health Emergency Reporting

Reiderje
Newcomer
Newcomer

‎2023-05-11 11:09 AM - edited ‎2023-05-11 11:13 AM

Hello,

 

We have had a couple of incidents where a colleague fell ill during a Zoom call and needed medical assistance.  Is there a way to add a button for reporting these instances to an internal security/safety/hr team so they can locate the person and call for assistance?

 

I've looked around and don't see that as a capability, but I know it's a needed function and we can't be the only ones with this issue.

0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-15 10:50 AM

Hey @Reiderje suggest looking into the knowledge base articles on Emergency Calling and Services as there are numerous options for routing emergency calls, etc. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Reiderje
Newcomer
Newcomer
In response to RN

‎2023-05-15 10:56 AM

Hello,

I have seen those resources and am not referencing Zoom calls or Zoom phones calling 911.  I'm referencing when on a Zoom meeting and a colleague collapses on camera, how can a person in that meeting report that there is a health emergency happening?