HELP!! unable to assign license error You have exceeded the limit of license assignment for your....

Same problem

This is what I got from support

Thanks for contacting Zoom Support!
 
Sorry to hear you're having trouble with re-assigning Zoom One or Zoom Meeting licenses. Sharing meeting licenses among multiple users is a violation of Zoom’s Terms of Service.
 
Per section 1.2 Prohibition on Sharing: You may not share an account, Host rights, or any other user rights with any other individual, unless otherwise expressly pre-approved by Zoom in writing. You may not share any login credentials or passwords regarding the foregoing with any other individual. You acknowledge that sharing of any such rights is strictly prohibited. Your right to use or access the Services and Software is personal to you and not assignable or transferable. You may not assign or transfer any account, Host rights, or any other user rights with any other individual, except upon (i) an individual termination of employment or relationship with their employer, as applicable, or (ii) Zoom’s prior express written approval.
 
If your use of Zoom services requires additional licenses to comply with Zoom's single-user-per-license requirement, you can visit your Billing page on the Zoom web portal to purchase additional licenses.
 
For more information, please refer to Zoom error code: “exceeded the limit of license assignment”
 
If you have any questions, please let me know.

Ok, I think this might help anyone who sees this page. I was finally able to assign my licenses. To keep it short I will not go into all the details I have not tested you (or misunderstanding on how the subscriptions worked), but since I had 3 users, I had to pay for 3 pro licenses. Problem solved. Guess it make sense.

We do not need 3 pro licenses, so now I have to figure out how to change the owner (dummy BASIC account just setup to the IT guy could manage the users).  My guess is I will have to delete the account and start over. 

Side note - I have not tested it yet, the two user users that with actually have meetings needed admin access and the owner has admin by default, my guess is you may be able to add members w/ BASIC. Seems like there would be no reason to assign licenses if this was not the case. Makes since all the admins have to have the same license since they can share meetings. It just is not clear.

@robwaltersii 

buying more is not a solution that acceptable for all, not all using zoom is rich people, in my case is, i just need 1, why would i buy 2? this is already a SCAM, when the admin itself don't want to help me to assign the license, 

I have assigned and canceled the license, I cannot reassign. Emergency aid

We have the same issue

Same problem with our licenses 

Всем привет!

Столкнулись с такой же проблемой. Вот ответ:

Причина, по которой вам не разрешено передавать лицензию другому пользователю, заключается в том, что эта лицензия была назначена и удалена от одного пользователя к другому, что является нарушением Условий обслуживания Zoom.
 
В соответствии с разделом 1.2 Запрет на совместное использование: вы не можете делиться учетной записью, правами хоста или любыми другими правами пользователя с любым другим лицом, если иное прямо не одобрено Zoom в письменной форме. Вы не можете передавать какие-либо учетные данные для входа или пароли в отношении вышеизложенного любому другому лицу. Вы признаете, что передача любых таких прав строго запрещена. Ваше право на использование или доступ к Услугам и Программному обеспечению принадлежит вам лично и не может быть передано или передано. Вы не можете назначать или передавать какую-либо учетную запись, права хоста или любые другие права пользователя любому другому лицу, за исключением (i) индивидуального прекращения трудовых отношений или отношений с его работодателем, в зависимости от обстоятельств, или (ii) предварительного явного письменного согласия Zoom. .
 
Если для использования вами сервисов Zoom требуются дополнительные лицензии для соблюдения требования Zoom о наличии одного пользователя на лицензию, вы можете посетить страницу выставления счетов на веб-портале Zoom, чтобы приобрести дополнительные лицензии.

Same problem here... So, what's the idea to reasing licence to users feature if its against the "rules" is scam, really, I have oqne licence unassigned and I can't assing, this is scam I will not pay an extra dolar to solve it. 

Zoom is doing everything wrong. First, the article Zoom is referring to is about sharing an account, not sharing a license between users. So the interpretation of the rule is up to Zoom, and as users, we cannot complain. Second, many of us have one license to use for our work team, and Zoom made a unilateral decision. Third, if they apply their own rule, it's a misinterpretation, as they have the feature to change the assigned license to others.

The consequences are as follows:

Owners of Pro licenses are hijacked until we pay for another account.

We were victims of an authoritarian regime of a company who acts as the judge and the party.

We have no right to complain.

We didn't receive warnings or any indication of the decision.

We paid for something, but it was illegally denied.

As for how to solve this, I have no ideas at the moment