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HELP ME! - Wrong purchase

Crismon
Newcomer
Newcomer

‎2023-07-11 09:35 AM

I made a purchase for zoom rooms of 500 people and an annual debit was made, when it said it was monthly. I dont want to buy for a year what can I do in that case?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-07-11 11:44 AM

Hi @Crismon ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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