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Google Account canceled. How do I sign in to my Zoom Pro account now?

markgerowski
Newcomer
Newcomer

‎2023-06-20 11:46 AM

Hey Everyone, 

I canceled my google workspace subscription and the integrated, personalized email addresses. I did that, cause I moved to another host. My problem ist, that my Zoom Pro account now is connected to the Google Account and I cannot sign in anymore. Any Suggestions how I change that? It is frustrating that the only way so far is, to log in and change your email address. But I cannot log in. 
Any suggestion is welcome and appreciated. 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-20 12:44 PM

Hi @markgerowski ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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