Getting Assistance From a Real Person at ZOOM

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

We have been holding ZOOM meeting for our payroll chapter for three years. I had to reset my password and when I got into our account all of our meeting history, as well as our current meeting are gone. I was going to quickly set up the meeting for today again, but ZOOM shows we only have a 40 minute restriction, which is not correct.

I need to talk to a person immediately for assistance and can't seem to find that option anywhere.

Any suggestions?

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