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Excess amount collected as charges and non providing agreed discount on billing

vrbnair
Listener

Dear Sir

As per your advise of permitting 20 % discount on bill I have permitted to debit my account. On verification it is seen that not only the discount is not provided but additional charges are also collected from my account for renewal.  So pl return the amount excess collected from me at the earliest.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @vrbnair –

 

The Zoom Community here is made up of holiness, and we have to access to your account nor authority to make billing corrections in any way.

 

 Please resend your inquiry to Zoom Billing at this link: 

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 

 


Ray - Office Hours at GoodClix.com
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