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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Error:access restricted

Princessmo
Newcomer
Newcomer

I’m trying to make a payment and it won’t allow. I tried on different devices. Disable pop up blocking and used different cards for payment. Please advise 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @Princessmo 

 

Please first review Error Codes for Billing to see if any of the information helps resolve the issue. If you continue to experience this issue, please submit a request to Zoom Billing for assistance.