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Employer Canceling Subscription

KaitlynC
Newcomer
Newcomer

Hello! My employer is canceling our Zoom for Business subscription tomorrow, and our account has over 200 recordings that are shared all over. Will those be lost? Thanks.

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @KaitlynC.

I think your only option is to download the recordings to your computer or an online service like DropBox. Your subscription – even if canceled – should run to the next renewal date. As long as your employer doesn’t delete your account, you might have some time to do this. 

This Zoom Support article might be helpful:

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @KaitlynC.

I think your only option is to download the recordings to your computer or an online service like DropBox. Your subscription – even if canceled – should run to the next renewal date. As long as your employer doesn’t delete your account, you might have some time to do this. 

This Zoom Support article might be helpful:

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

KaitlynC
Newcomer
Newcomer

Thank you! I was hoping we'd still have link access to all of our recordings that we created when we had the business account...they are shared/posted in sooooo many places. Appreciate the help!

chrome
Newcomer
Newcomer

wonderful.