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Email about canceled subscription

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TechnikFMS
Newcomer
Newcomer

‎2023-01-06 05:15 AM - last edited on ‎2023-05-05 10:59 AM by Community Moderator | Employee

we received an email that we canceled a sebscription which does not reflect in our web-interface.

It's not spam and a valid mail-sender.

What went wrong.

 

ah btw. it's really poor that ZOOM has no Support-TICKET system. Asking those questions ina forum seems odd.

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-03 09:32 AM

Hey @TechnikFMS it's been a bit since you posted this discussion, are you still running into issues? Suggest checking your invoice status to check whether its open, processing, or collected. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-03 09:32 AM

Hey @TechnikFMS it's been a bit since you posted this discussion, are you still running into issues? Suggest checking your invoice status to check whether its open, processing, or collected. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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