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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Email Change for Pending Account

bpenngswpa
Newcomer
Newcomer

Is there a way to edit a pending Zoom Account's email? Or would it be best to delete the account and create a new account with the corrected email? 

Thank you. 

1 REPLY 1

jeremyjustin
Community Champion | Employee
Community Champion | Employee

Hi @bpenngswpa thank you for your post here on the Zoom Community! I believe it's best to just delete the pending user in your Zoom portal and send a new invite with the correct email. That will definitely be the shortest path to success 🙂 For future reference, if you ever need to change a user's email address once they have accepted your invite and are part of your Zoom tenant, that is possible through the Zoom portal https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

 

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