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Eliminating the need for a host being present

debbielockey
Newcomer
Newcomer

I have turned my "New Waiting room and join before host experience" ON yet my participants are still going in a wait room. I need settings so they can meet in my absence. Please help. I've read all your support articles...they just aren't working.  The Chat Bot suggests turning in a work ticket but find no place to do that.  This app is totally useless to me if I can't allow my team to meet in my absence.

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Zoom meetings are required to have at least one security measure;

 

  • Waiting room
  • Passcode
  • Registration

If no security option is enabled, Zoom will automatically secure all meetings with Waiting Room.

 

https://support.zoom.us/hc/en-us/articles/360059665892-Requiring-meetings-to-have-one-security-optio... 

 

if you want to disable the waiting room and use join before host you will need to use one of the remaining   2 security options.


Your other option is to make someone an alternative host if you can’t be there as the host.

 

 

Regards

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